Returns and Exchanges Policy

Easy 30-Day Returns and Exchanges Policy

If you are dissatisfied with your purchase for any reason, you may return it to Speedbrite within 30 days of the purchase date, subject to the conditions and exclusions below.

Instructions for Returns/Exchanges

Please call us at 800-438-2310 to obtain authorization for your Return/Exchange. Returns will not be accepted without proper authorization.
Place your item back into the original manufacturer’s packaging. Then place it and your invoice into an outer shipping box. Be sure to pack it properly so your item won’t get damaged.
Securely affix a return label to the outside of the shipping package. Return shipping fees are the responsibility of the customer. we recommend you ship via insured ground service with a tracking number. We cannot be responsible for lost packages.

Return Address

Speedbrite, Inc.
1810 W. Innes Street
Salisbury, NC 28144

Eligibility Conditions

Please read conditions below. If all conditions are not met, Speedbrite reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original unaltered box and must include all packing material, manuals and accessories. Speedbrite can only refund the original purchase price. Shipping, handling fees and credit card processing fees are nonrefundable. Speedbrite can only refund items directly that were purchased at Speedbrite.com. Please contact reseller if you purchased your items elsewhere.

Defective or Damaged Items

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer’s equivalent model.

Exchanges

Please allow 7-10 business days for mail-in exchanges to be processed.

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 7-10 days for a credit to appear on your account. In some cases, we will issue your refund in the same way you made the original purchase. Please note: we can only refund the original purchase price. Shipping, handling fees and credit card processing fees are nonrefundable.

Limited Liability

Speedbrite is not responsible for personal data or items left in returned merchandise. Speedbrite is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only. Also, claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.